Returns & Exchanges

At Boxhero, we want you to love your fashion finds, but if you're not completely satisfied, we offer a seamless 30-day return policy for all unworn and tagged items. Our goal is to make your shopping experience as effortless as your style.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your box, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.